FAQ
What is the necklace made of ?
What is the necklace made of ?
Our necklaces are crafted from high-quality brass with cubic zirconia accents. These materials ensure exceptional durability while maintaining a refined elegance.
Is this necklace suitable as a gift ?
Is this necklace suitable as a gift ?
Absolutely! Our necklaces come in elegant packaging, making them perfect for special occasions such as baptisms, confirmations, or birthdays.
How long does shipping tak ?
How long does shipping tak ?
Standard shipping takes between 6 to 10 business days. You will receive a tracking number once your order has been shipped.
What is your return policy ?
What is your return policy ?
We accept returns within 30 days if the product is in its original condition. Please check our Return Policy page for more information.
How can I contact customer support ?
How can I contact customer support ?
You can reach us through the Contact Us page or send an email to support@melycozy.com. We respond within 48 hours.
Is it water-resistant ?
Is it water-resistant ?
Our necklaces are water-resistant, but to maintain their shine, we recommend avoiding prolonged contact with water or chemical products.